How to Identify Parcels in Cat Mail Co

Customers rarely point at a shelf. They give a name, then a loose size clue, then a decoration detail. Work the layers in that order:

1. Name / initial — read labels facing the aisle; last-name-only clues mean scan the first letter.
2. Size / footprint — match spoken size to the box grid (small cubes vs tall 2×2×4 vs wide bike-friendly rectangles).
3. Sticker or prop — rope wraps, fruit icons, ribbons, frog stickers, and handles break ties.

Listen through the full sentence before grabbing. The sticker clue often arrives last. For stamp application after you find the box, see Package Handling.

• "Small package" usually means the compact cube (often the 2×2×2), not the tiniest letter slab.
• "About my size" / cat-height talk points at tall vertical boxes.
• "Hope it fits on my bike" signals wide, flat rectangles.
• "Just a letter" means the thin letter format — do not hand over a small cube.

When two boxes share an initial and similar size, stop guessing and check decorations instead of rotating the whole warehouse.

Keep local (Cat's Island) parcels in a short, face-out row beside the counter. Decline only after you have checked name + size + detail. Wrong hand-offs create returns that clutter your exception shelf the next morning.

At night, identification shifts toward magical marks — see Night Packages and Lovers Parcels.

The Next Fest gameplay below spends long stretches matching messy customer descriptions to the right box — useful practice before your shelves fill up.