How to Identify Parcels
Video guide for identifying Cat Mail Co parcels from customer names, size clues, and stickers during busy counter shifts.
Stop Guessing at the Counter
Wrong deliveries create returns. This video guide shows real customer dialogues and the name → size → decoration workflow so you can pull the right box without emptying every shelf.
Full written tables and habits: Parcel Identification.
Identification Video Walkthrough
Watch the Next Fest session below and pause whenever a customer describes a parcel — practice naming the matching box before the player grabs it.
Quick Tips
- Face labels toward the aisle.
- Wait for the full description; stickers often come last.
- Keep a short local row beside the counter for Cat's Island pickups.
Frequently Asked Questions
Is this different from sorting and stamping?
Yes. Identification finds the right physical box; sorting/stamping prepares outgoing mail.
What text page pairs with this video?
The Parcel Identification guide.